Frequently Asked Questions

What is GoBike Lite - Hourly Rentals?

GoBike Lite is the ultimate solution for those who want to experience the joy of cycling without the hassle of owning a bike for just a few hours in a day. We provide convenient and affordable bicycle rental services at the most scenic locations around Singapore, at any day and time of your choice and we deliver the bicycles to your preferred pick up point.

What is GoBike Active - Daily Rentals?

When cycling becomes a part of your lifestyle, GoBike Active is here to help you get the most out of your cycling experience. You can start your cycling journey without making a heavy investment in a premium bicycle and rental from 1 to 3 days with GoBike.

What is GoBike Cycling Tours?

GoBike City cycling tours offers a unique pedal-powered tour of Singapore, taking you on a journey through the city's most iconic landmarks and hidden gems. Choose from The Icons or Arts & Culture categories.

What is GoBike Trail Adventures?

GoBike Trex is the perfect solution for trail biking enthusiasts who are looking for a thrilling outdoor adventure. We provide premium trail bicycles for rent, so you can explore some of Singapore's best outdoor trails.

What is GoBike Prime?

GoBike Prime is a subscription-based service designed for passionate cyclists who want to experience the joy of cycling regularly without the hassle of owning a bike.

Do you deliver the bicycles to us?

We deliver your bicycles to your home, anywhere in Singapore with every rental booking. No additional fees required.

What sizes are your bicycles?

Right now, the bicycles are universal sizing, meaning it fits to most people ages 13 and above. In order to fit to your height, the seat of the bicycle is able to be adjusted to your height, from above 120 cm, (recommended). 

Our Mountain Bikes have Small, Medium and Large sizing. 

Are the bicycles kid friendly?

Our bicycles are for teens to adults from the ages of 13 and above. We aim to have children bicycles in our range soon.

What sizes are your bicycle helmets?

Currently, we are using Giro Fixture, which offers universal sizing from ages 13 and above.

What is your rescheduling policy?

Should you need to reschedule your rental, we offer customers a minimum of 5 hours BEFORE the start of the rental timing and if there are bicycles / slots available at the rescheduled timings.
We apologise if it is not possible, however, we will do our best to suit to your needs.

Can I change the start off and drop off points?

At this time, we will not be able to change the start and drop off points. This is due to operational planning factors. Do give us a call at 94290915 for urgent changes.

Can I choose my bicycle for the rentals?

Yes you certainly can should the bicycle type and model is available.

What do I do when my bicycle has issues during the rental?

Do stop riding and do a visual assessment of the bicycle. Call us at our CS 8752 7045 and we can pick it up after when it's time to return the bicycles.

Is it safe to ride a bike in Singapore?

Singapore's well-developed cycling infrastructure and strict safety regulations ensure a safe biking experience. However, it's essential to follow traffic rules, wear a helmet, and stay alert while riding.

What is the best time to go on a bike ride in Singapore?

Singapore's tropical climate makes biking enjoyable throughout the year. However, it's advisable to avoid the hottest hours of the day and be prepared for sudden rain showers by carrying a lightweight rain jacket.

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