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Frequently Asked Questions
1. Is GoBike a bicycle rental service?
No — GoBike is not a traditional bicycle rental service. We offer curated cycling experiences, guided rides, and wellness trails across Singapore. Our services include group rides, themed tours, and corporate wellness cycling sessions. Some of our packages include bicycle rental as part of the experience.
2. Can I rent a bicycle through GoBike?
Yes, bicycles are available as part of your booking for our guided or self-guided cycling experiences. We partner with trusted rental providers and ensure all bikes are well-maintained and suited for each trail or route.
3. What types of cycling experiences do you offer?
We offer a wide range of rides, including:
- Explore Singapore’s landmarks and hidden gems
- Ride off-road through nature parks and forest trails
- Conquer the Park Connector Network at your own pace
- Tailored experiences for company teams
- Ideal for friends, families, and celebrations
4. Do I need to bring my own bicycle?
No. We can provide a bicycle as part of your experience. However, if you prefer to bring your own, you're welcome to — just let us know during booking.
5. Are your rides suitable for beginners?
Yes! We have rides for all levels, from casual city loops to advanced trail biking. Our rides are grouped into three levels:
- beginner-friendly, easy-paced routes
- moderate challenge with varied terrain
- for experienced riders seeking technical or long-distance routes
6. How do I book a ride?
You can book directly on our website by selecting the ride category and preferred date. Once confirmed, you’ll receive a booking email with route details, meeting points, and bike rental info (if included).
7. Do you offer rides for tourists visiting Singapore?
Absolutely. GoBike is perfect for tourists who want to explore Singapore by bike. Our Discover SG and Icons of Singapore rides are designed to showcase major attractions and cultural spots in a fun, active way.
8. What is the PCN Challenge?
The Park Connector Network (PCN) Challenge is a self-guided cycling programme where you can track your progress across Singapore’s 300km PCN. Join to earn digital badges, ride milestones, and explore at your own pace.
9. Do you offer private or corporate group bookings?
Yes. We offer private group rides and corporate wellness packages tailored to your team's needs. These include custom routes, facilitators, wellness add-ons, and branded options.
10. What should I bring for my ride?
We recommend bringing:
- A refillable water bottle
- Sun protection (hat/sunglasses/sunscreen)
- Comfortable cycling gear
- Your phone (for GPS/self-guided routes)
- Light snacks (optional)
Helmets are provided for all participants.
11. What do I do when my bicycle has issues during the rental?
Do stop riding and do a visual assessment of the bicycle. Call us at our CS 9429 0915 and we can pick it up after when it's time to return the bicycles.
12. Is it safe to ride a bike in Singapore?
Singapore's well-developed cycling infrastructure and strict safety regulations ensure a safe biking experience. However, it's essential to follow traffic rules, wear a helmet, and stay alert while riding.
13. What is the best time to go on a bike ride in Singapore?
Singapore's tropical climate makes biking enjoyable throughout the year. However, it's advisable to avoid the hottest hours of the day (12pm - 4pm) and be prepared for sudden rain showers by carrying a lightweight rain jacket.
Contact Us:
Need more help?
Still have questions? Reach out to us at hello@gobike.sg or use the chat on our site — we’re happy to help you plan the perfect ride.